Privacy policy

Privacy Policy

Last Updated: June 28, 2026

Welcome to Crockery House. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely through payment gateways)

  • Order History

  • Device Information (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website and shopping experience.

  • Respond to your inquiries.

  • Send promotional emails and offers (only if you subscribe).

3. Payment Security

We do not store your payment card details. All online payments are processed through secure and trusted payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Remember your shopping cart.

  • Improve website performance.

  • Analyze website traffic.

  • Enhance your shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers such as:

  • Payment gateways

  • Shipping partners

  • Website hosting providers

  • Analytics services

These partners only receive the information necessary to perform their services.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal data where applicable.

  • Unsubscribe from promotional emails at any time.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Crockery House

📍 Address:
CROCKERY HOUSE, MLG Road, Near Dosa Hub, Nalgonda – 508001, Telangana, India

📞 Phone: +91-99084 51776

📧 Email: mdifthakarali87@gmail.com

We will respond to your queries as quickly as possible.