Terms & Conditions

Last Updated: June 28, 2026

Welcome to Crockery House. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

These Terms & Conditions govern your use of the Crockery House website and all purchases made through our online store.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We offer a variety of crockery, kitchenware, tea sets, lunch boxes, water bottles, casseroles, storage containers, gift sets, Islamic frames, and other home products.

We make every effort to display product images, descriptions, and colors accurately. However, actual product colors may vary slightly due to screen settings or lighting.

3. Pricing

• All prices are displayed in Indian Rupees (₹).

• Prices are subject to change without prior notice.

• We reserve the right to correct pricing errors at any time.

• Applicable taxes and shipping charges will be shown during checkout.

4. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to:

• Accept or reject any order.

• Cancel orders due to pricing errors, product unavailability, suspected fraud, or incorrect customer information.

• Limit quantities purchased per customer.

If your order is cancelled after payment, a full refund will be processed.

5. Payments

We accept secure online payments through trusted payment gateways.

Your payment information is processed securely and is never stored on our servers.

6. Shipping

Shipping times may vary depending on your location and product availability.

Delivery dates are estimates and may be affected by courier delays, weather conditions, holidays, or other unforeseen circumstances.

7. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Customers should review the Refund Policy before placing an order.

8. Product Availability

All products are subject to availability.

If an item becomes unavailable after your order is placed, we will notify you and provide a suitable replacement, store credit, or refund.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, icons, product descriptions, and website design, is the property of Crockery House and may not be copied, reproduced, or used without written permission.

10. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Upload malicious software or harmful content.

• Misuse the website in any way that affects its functionality.

11. Limitation of Liability

Crockery House shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes become effective immediately upon being posted on this website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of these terms shall be subject to the jurisdiction of the courts in Nalgonda, Telangana.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Crockery House

Address:
CROCKERY HOUSE, MLG Road, Near Dosa Hub, Nalgonda – 508001, Telangana, India

Phone: +91-99084 51776

Email: mdifthakarali87@gmail.com

We are happy to assist you with any questions or concerns.